Refund and Replacement Policy

We are committed to providing our customers with reliable and high-quality products. To ensure customer satisfaction and build trust, we offer a 24-hour replacement warranty on all eligible products sold on our platform.

What Does the 24-Hour Replacement Warranty Mean?

If a product is found to be defective, not working, or not as described at the time of delivery, customers are eligible to request a replacement within 24 hours of receiving the product. Once the issue is verified, a replacement will be provided according to our warranty policy.

Conditions for Replacement

  • The replacement request must be submitted within 24 hours of delivery.
  • The issue must be genuine and clearly explained.
  • Proof such as screenshots, videos, or logs may be required for verification.
  • The product must fall under the warranty-covered category.

What Is Not Covered?

  • Issues reported after the 24-hour warranty period.
  • Damage caused by misuse, mishandling, or violation of platform rules.
  • Any changes made by the customer after delivery.

Our Commitment

We believe in long-term business relationships and transparency. Our 24-hour replacement warranty is designed to protect buyers and ensure a smooth, risk-free experience. Customer satisfaction is our top priority, and we always strive to resolve issues fairly and professionally.

For any questions or replacement requests, please contact our support team within the warranty period.

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