Frequently Asked Questions (FAQs) – UseViral

🔹 General FAQs About UseViral

Q1: What is UseViral?
UseViral is a trusted digital marketplace where you can buy bulk accounts, aged accounts, followers, likes, and engagement services for all major platforms like Instagram, TikTok, YouTube, Gmail, Facebook, and more.

Q2: Why should I choose UseViral over others?
Because UseViral combines affordable pricing, instant delivery, 24-hour replacement guarantee, and strong customer support. Many competitors charge more but deliver less.

Q3: Is UseViral safe?
Yes. We deliver accounts and services securely. We do not ask for unnecessary details and your data is never stored. Payments are handled through safe gateways.

Q4: Does UseViral store customer information?
No. We only request your email or WhatsApp for order delivery. We never store or sell your personal data.

Q5: Who uses UseViral?
Our customers include influencers, marketers, agencies, small businesses, and individuals who want to grow their online presence quickly and affordably.

🔹 FAQs About Accounts (Bulk & Aged Accounts)

Q6: What types of accounts does UseViral sell?
We provide:

• Bulk accounts: Instagram, TikTok, Gmail, Facebook, Reddit, LinkedIn, etc.

• Aged accounts: Accounts with history, higher trust level, and better stability.

Q7: What are aged accounts and why are they better?
Aged accounts are older accounts with activity or verified details. They have a lower risk of suspension, better trust score, and are perfect for long-term projects.

Q8: How do I receive the accounts I purchase?
Once payment is confirmed, accounts are delivered instantly or within a few hours via email/WhatsApp in a secure file format (TXT/Excel).

Q9: What details come with the accounts?
Typically accounts include username, password, and sometimes 2FA key/recovery info (depending on product type). Full details are always listed in product descriptions.

Q10: Can I get replacements if some accounts are invalid?
Yes. Invalid accounts must be reported within 24 hours of delivery for replacement. After 24 hours, no replacement or refund is provided.

Q11: What if accounts get suspended after login?
If an account works initially but later gets suspended, it is not covered. This is usually due to customer’s IP/device/usage behavior, which we cannot control.

Q12: Do you offer custom account packages?
Yes. If you need special accounts or a large custom quantity, you can contact our support team for a tailored package.

🔹 FAQs About Boosting Services (Followers, Likes, Views, etc.)

Q13: What boosting services does UseViral provide?
We provide engagement services such as:

• Instagram followers, likes, views.

• TikTok followers, likes, shares, views.

• YouTube subscribers, likes, watch time.

• Twitter (X) followers, likes, retweets.

• Facebook page likes, post engagement, and more.

Q14: Are followers and likes real?
We provide a mix of high-quality and safe accounts. Drop rates are natural in the market, but we provide warranties as per product description.

Q15: Do followers/likes drop after purchase?
Sometimes yes, as platforms regularly remove inactive accounts. However, each product description mentions the warranty period during which we refill or replace drops.

Q16: Where can I see the warranty for boosting services?
Each service has a clear warranty note in its product description. Customers must read before purchasing.

Q17: How fast are boosting services delivered?
Delivery speed depends on the package, but most start within minutes and complete within the promised timeframe mentioned on the product page.

Q18: Can I split followers across multiple accounts?
Some packages allow split delivery. Check the product description or contact support for custom requests.

🔹 Refund, Replacement & Warranty FAQs

Q19: What is your refund policy?
Refunds are only issued if UseViral fails to deliver your order completely. Otherwise, invalid accounts are covered under the 24-hour replacement policy.

Q20: How long do I have to claim a replacement?
You must report invalid accounts within 24 hours of delivery. After this window, no replacements or warranty apply.

Q21: Do you provide a warranty for boosting services?
Yes. Warranties for followers, likes, or views vary by service and are mentioned clearly in each product description.

Q22: What if accounts work initially but stop later?
That is not covered by warranty. Suspension after login is usually caused by customer’s IP address or device issues.

Q23: How are refunds processed?
Refunds are always returned to the original payment method used at checkout.

🔹 Privacy & Security FAQs

Q24: Do you store my payment information?
No. Payments are handled securely by payment processors. We do not see or store your card/bank details.

Q25: Do you share my data with third parties?
No. We never sell or share your personal data with any third party.

Q26: What information do you collect?
We only collect email or WhatsApp number to deliver your order. Nothing else.

🔹 Payment & Delivery FAQs

Q27: What payment methods do you accept?
We accept multiple payment methods depending on availability (cards, crypto, wallets, etc.). The available methods are shown during checkout.

Q28: How fast is delivery?

• Accounts: Delivered instantly or within a few hours after payment confirmation.

• Boosting services: Usually start instantly and complete within the timeframe stated in product description.

Q29: How will I get my accounts after purchase?
You will receive a downloadable TXT/Excel file via email or WhatsApp containing account credentials.

Q30: Can I contact support if I face issues?
Yes. Our support team is available through WhatsApp or email to assist with orders, replacements, or general questions.

Final Words

We built this FAQ section to answer the most common questions about UseViral, our accounts, and our boosting services. If you still have any concerns, feel free to contact our support team directly.

👉 With affordable prices, instant delivery, and clear replacement rules, shopping at usevira.store is always risk-free and reliable.